We are very confident in the programs and services sold through our site; however your satisfaction is our number one priority. If for any reason at all you are not 100% satisfied with your purchase, just let us know within 60 days and we'll provide you with a prompt, hassle free refund.

You can contact us anytime through our support desk HERE And one of our reps will respond in 24 hours

We make every effort to reply to support tickets within 24hrs Monday – Friday (excluding holidays), however in periods of high demand, if may take a little longer to receive a response.

You can help to ensure a speedy reply by including the following information with your request:

(a) Your first and last name.

(b) Your email address.

(c) A copy of your receipt and order ID number.

(d) The reason for requesting a refund or cancellation.

Please note that when you purchase INCOMEENGINELITE.COM , the name that will appear on your credit card statement is: Ortiz Capital 

Cancellations:

to be sure you are happy with your purchase, you have a 60 day risk free money back guarantee to try the income engine system.  If you are unhappy with your results and wish to receive a complete refund, please contact our SUPPORT DESK and your refund will be processed within 24 hours. 

Please note that if you decide to cancel or refund your purchase, all logins and memberships will be deactivated and any products downloaded should be deleted from your computer.

If you would like to cancel your purchase or to submit a refund request, please use the Order Lookup form and click the refund link; or alternatively you can send your refund request to us by clicking HERE.

Please allow up to 48hrs for our customer support team to process your refund or cancellation request. Our support team will contact you to confirm that your refund has been processed or to ask for additional information if needed.

All refunds will be issued in the form of payment in which they are made. Please allow 7-10 days for processing and for the refund to be credited to your account.

If you have any questions or concerns we are happy to assist you through our SUPPORT DESK.